Bookings & your widget
Your booking link, putting it on your website, and the rules customers book by.
11 articles
- Where do I find my booking link? đ
- Booking statuses explained đ”Booked, In-progress, Completed, Cancelled and No-show â what each one means, what changing it triggers, and who is allowed to.
- Using the wait list âłCapturing customers when you're fully booked, and letting them know automatically when a slot frees up.
- My availability looks wrong đA step-by-step diagnostic for when customers can't book, or can book times you didn't expect.
- Your calendar đ The screen you'll use most â views, adding bookings, walk-ins and breaks, moving appointments, and choosing what you see.
- The booking timeline: who did what, and when đEvery booking keeps a record â how it was made, when reminders go out, and every change since. Useful when a customer's version differs from yours.
- Recurring bookings đSetting up a repeating appointment, changing one occurrence versus the whole series, and what works differently on a series.
- Breaks, closed days and holidays đ«Four ways to block out time, and which one to use â a lunch break, one person off, a day closed, or a fortnight shut.
- What your customers see when they book đA walkthrough of the booking journey from the customer's side, so you can answer their questions and spot where people drop off.
- Your booking T&Cs, and drafting them with AI đSetting the terms customers accept before booking online, drafting them from your booking settings with AI, and what customers actually see.
- How do I disable bookings?Turning online bookings off and on again â plus every other setting on the Booking Preferences page and what it controls.