Welcome to Styler! We're glad to have you on board as a Partner. π You'll get an email from your assigned Styler Consultant within 24 hours of registering. In the meantime, this guide will get you up and running.
The short version: sign in, then work through the Setup guide waiting for you inside the Hub. It walks you through the same seven tasks this article covers in detail.
Your Consultant
Every Styler Partner is assigned a Consultant when they register, and they'll reach out within 24 hours. They provide ongoing support, advice and assistance for as long as you're with us. If your plan includes a Business App, your Consultant will also guide you through the app deployment process.
π Note: If you've opted for data onboarding, wait for your Consultant's email before setting things up yourself β they'll import your data and configure your account for you.
What is the Styler Hub?
The Styler Hub is your business management platform. It's where you manage bookings, customers, services, staff, working hours, payments, reports and everything else Styler does.
Accessing the Styler Hub
π Web: Sign in here.
π± iPhone and iPad: Download the Hub from the Apple App Store.
π± Android: Download the Hub from the Google Play Store, or just use the web version.
π‘ Top Tip: Set your business up on the web version β it's the fastest way through the Setup guide. Bookmark it once you're in.
Step 1: Sign in
Open the Hub and enter the email and password you chose when you registered.
Can't sign in? Click Forgot Password, enter your email, and we'll send you a reset link. Still stuck? Email [email protected] and we'll get you back in. There's more detail in signing in to the Styler Hub.
Step 2: Open the Setup guide
The first time you sign in, the Hub opens a Setup guide panel down the side of the screen. This is the fastest route through setup β it lists everything that needs doing and takes you straight to each screen.
At the top you'll see how far along you are β "3 of 7 tasks completed" β with a progress ring. Underneath are the seven tasks:
Add your business address β Help clients find you by setting your location.
Add a staff member β Add your team so they can take bookings.
Set working hours β Set schedules to control when staff can be booked.
Add a service category β Create a category to organise your services.
Add a service β Create the services your clients can book.
Set booking preferences β Choose how far in advance clients can book.
Add booking T&Cs β Set the terms clients accept when booking.
Each task has a Start button that takes you to the right screen, and a Skip button if it doesn't apply to you. Most tasks tick themselves off automatically as soon as you've done them β add a staff member and the task completes on its own.
The panel stays open while you work, so you can complete a task and carry straight on to the next. Closed it by accident? Reopen it from Setup Guide in the top navigation bar. It disappears once everything's done.
π Note: Staff members signing in for the first time see a short guided tour instead β Your calendar, Take bookings and Know your clients β rather than the setup tasks.
The rest of this article covers each of those seven tasks in more detail.
Add your business address
Your address determines where customers think you are and underpins how availability works, so it's the first thing to set.
Open the side menu and click Business Settings.
Enter your address and save.
Add your staff
Open the side menu and click Staff.
On the Staff Members tab, click Add in the top right.
Enter their details and add a profile image β customers see these when booking.
Save, then repeat for the rest of your team.
π Note: Adding someone as a staff member does not give them a Hub login. That's a separate step β see adding staff accounts.
Set working hours
Working hours control when each person can be booked. Until someone has hours, nothing they offer can be booked.
On the Staff page, open the Working Hours tab.
Click the staff member's name on the left of the grid β underneath it says View schedules.
Click Add new schedule.
Choose the Location if you have more than one, then set a Start Date. Leave the End Date empty for a schedule that runs indefinitely β it'll show as Ongoing.
Turn on each day they work and set the start and end times. To reuse the same times, set one day then choose Apply to all days.
Click Save, then repeat for each staff member.
For one-off changes, holidays and closed days, see creating and editing working hours.
Add your services
Open the side menu and click Services.
Click Add Service Category. A category groups similar services together.
Examples: Women's Haircuts, Blowouts, Highlights/Lowlights, Keratin Treatment, Facials, Manicures, Bridal Makeup, Brazilian Waxing, Eyelash Extensions, Swedish Massage.
Click Add Service to add a service under a category, and enter its details.
Add your service tiers β the staffing and pricing options for that service. A Cut & Blowdry might have a senior stylist tier at one price and a junior tier at a lower one.
π Note: Only enable a tier deposit if you intend to take deposit payments through Styler. Ask your Consultant if you're unsure.
Set your booking preferences
If your plan includes the booking system, this is where you control how customers can book.
Open the side menu, click Settings, then under Bookings click Preferences.
Set how far ahead customers can book, how much notice you need, and any important information to include on booking confirmation emails.
Click Save.
Add booking terms & conditions
Booking T&Cs are your own terms, which customers agree to before booking. They're separate from Styler's terms.
Open the side menu, click Settings, then under Bookings click T&Cs.
Write your terms β anything customers should know before they book.
Turn the toggle on if customers must accept them to book.
Save.
Things to try
Once the checklist is done, the Setup guide suggests a couple of next steps:
Create your first booking in the calendar β the screen you'll use most.
Check out reports β sales, new customers and availability. See using Reports.
Your plan
Styler has three plans, and which one you're on determines what you'll see in the Hub:
App & Booking β the booking system plus your own branded Business App.
Booking β the booking system and booking widget, without an app.
App β your own branded Business App.
Not sure which you're on, or want to change? Speak to your Consultant.
That's the basics done! π Have a browse through the rest of the help centre to get more out of Styler.
