A bio and a photo make a real difference to how comfortable customers feel booking with someone they've never met. Both are optional, and both are worth doing.

Open Staff and choose a team member. The bio is on their Profile tab, and their photo is on the Details tab.

A bio is customer-facing — it appears where customers choose who to book with. Keep it short, warm and specific. What they specialise in, how long they've been doing it, and something human.

💡 A couple of sentences beats a paragraph. Customers skim these while deciding, they don't read them.

If you'd rather not start from a blank box, Styler can write a first draft. Look for Generate with AI on the bio field.

The button only appears when it has enough to work with. You'll need the staff member's first name, last name and job position filled in first.

👀 It also disappears once the bio gets long. Past about 150 characters the button goes away — it's there to get you started, not to rewrite something you've already written. If you want a fresh draft, clear the box and it'll come back.

You can add your own notes before generating — a speciality, a qualification, how long they've worked with you — and the draft will use them.

What you get back is a single paragraph of 60 to 100 words — shorter if there isn't much to go on — written about them in the third person, in British or American English to match your business's country. It's told not to invent qualifications or experience, but check anyway. Treat it as a starting point. Read it, cut what doesn't sound like your business, and add the detail only you know. It has never met your team.

When you click Generate with AI, Styler sends:

It is not sent your customer records, bookings, payments, reports, or your staff's contact details.

👀 These requests may be processed outside the EU. The model isn't available from an EU-only region, so what's listed above — including a staff member's name and job title — can leave the EU when you use this feature.

If you'd rather that didn't apply to someone, write their bio by hand — the field works exactly the same typed. For the fuller picture, see how Styler uses AI.

Upload a photo on the staff member's Details tab. JPG and PNG files are accepted, up to 5 MB.

💡 A straight-on head and shoulders shot works best. The photo is displayed small and often cropped square, so anything full-length or busy loses the face — which is the whole point of it.

💡 Consistency matters more than production values. Five photos taken against the same wall on the same phone look far more professional than five taken anywhere.

If a photo looks wrong after uploading, upload a replacement — it overwrites the old one.

Bios and photos show up wherever a customer picks a staff member — your booking widget, and your branded app if you have one.

👀 A staff member only appears to customers if they're active, have Allow bookings switched on, are assigned to a service tier and have working hours. If someone's bio and photo aren't showing, that's almost always why rather than anything to do with the profile itself.

❓ Why can't I see the Generate with AI button?

❓ I clicked Generate with AI and nothing happened.

❓ Can I use AI for service or course descriptions?

❓ Does a staff member need a bio to be bookable?