Styler uses AI in one place: helping you write a staff bio. This page sets out exactly what that involves, what information leaves Styler when you use it, and what doesn't.
We've written this in more detail than strictly necessary, because "we use AI" is not a useful answer when someone asks what happens to their data.
Where AI is used
Generating a staff bio. When adding or editing a staff member, you can have a short marketing bio drafted for you instead of writing one from scratch.
That's the only place. AI is not used anywhere else in Styler — not for service descriptions, not for course descriptions, not for anything to do with your customers, bookings, payments or reports. Nothing is generated automatically or in the background; it only runs when you press the button.
What gets sent
When you generate a bio, the following is sent to the AI service:
Your business name
Your business description, if you've set one
The staff member's first and last name
Their job position
Any additional context you type into the box before generating
That's the complete list.
What is never sent
Customer records — names, contact details, addresses, dates of birth, notes
Booking history
Payment or card information
Your reports or business performance data
Staff contact details, pay, or working hours
The feature only knows what's listed in the section above, because that's all it's given.
Who processes it
Bio generation uses Google Gemini. Your prompt is sent to Google, which returns the generated text.
👀 Requests may be processed outside the EU. The model Styler uses is served from Google's global endpoint, which has no EU-only regional option. If your organisation has a policy requiring all personal data to stay within the EU or UK, this feature is one to be aware of — a staff member's name and job title are personal data.
We'd rather tell you that plainly than leave it in the small print.
What this means for your staff
Generating a bio sends that person's name and job title to a third party. It's a small amount of information, and it's the sort of thing that would appear on a public "meet the team" page anyway — but it's still their data, not yours.
💡 Tell your team you're doing it. It costs nothing, most people won't mind, and "you put my details into an AI without asking" is a conversation worth not having. If someone would rather you didn't, write their bio by hand — the feature is entirely optional.
The output is a draft, not a finished bio
Whatever comes back is editable, and you should edit it. AI-generated text tends to be fluent and generic, and it can state things that simply aren't true — qualifications, specialisms, years of experience that nobody mentioned.
👀 You're publishing it, so you're responsible for it. Read it before you save. A bio claiming a stylist specialises in something they don't is a customer complaint waiting to happen.
💡 The more you put in the additional context box, the less the model has to invent. A line about what they actually do produces a far better result than letting it guess from a job title.
FAQs
❓ Is my data used to train AI models?
Styler does not send your data to be used for training. How Google handles data submitted to its API is governed by Google's own terms — if this matters for your compliance position, review those directly rather than relying on a summary here.
❓ Can I turn AI off?
There's nothing to turn off. It only runs when you choose to generate a bio. Don't use the button and nothing is ever sent.
❓ Does AI decide anything about my customers?
No. Styler does not use AI to make decisions about customers, pricing, availability or bookings. There is no automated decision-making. Every feature that affects a customer follows rules you configure.
❓ Do I need to mention this in my own privacy policy?
If you use the feature, you're sending staff data to a third-party processor, which is the kind of thing a privacy policy typically covers. We can tell you what Styler does — we can't advise on your obligations. Check with whoever handles data protection for your business.