Everything about what you pay Styler lives in one place. Open the side menu and click Billing.
Your Plan
The top card shows your Plan, Status, Price and Next Billing Date.
Status is the one to pay attention to:
Active — everything's fine.
Trialing — you're in a trial period.
Past Due — a payment has failed. Your account still works, but it needs sorting before it doesn't.
Cancels at end of period — you've cancelled, but you keep access until the date shown.
Cancelled — the subscription has ended.
Payment methods
The Payment Methods card splits your cards into two groups: Primary and Backups.
Click Add Payment Method to add a card. You can change which card is primary at any time.
👀 Swapping your primary card automatically demotes the old one to backup. It isn't deleted — so if you replace an expiring card, the old one sticks around as a fallback until you remove it. Worth removing properly once it's actually dead.
Why the backup card matters
This is the most useful thing on the page and the easiest to overlook.
If a subscription payment fails on your primary card, Styler automatically retries it against your backup card. If the backup works, the invoice is paid, and in most cases you'll never know anything happened.
Without a backup, that same failure means a Past Due account, chasing emails, and — if it goes unresolved — suspension. Cards get lost, stolen, expire and get blocked by fraud systems all the time. It isn't a reflection on your finances; it's just what cards do.
💡 Add a second card now, while nothing is wrong. It takes a minute and it's the single most effective thing you can do to avoid losing access to your account over an admin problem. A personal card or a second business card both work — it only gets used if the first one fails.
👀 Two things worth knowing about how it works:
The retry happens on the first failure only. If both cards fail, the invoice stays unpaid and you'll need to sort it manually — Styler won't keep hammering your cards.
If you don't have a backup set and you add a new card, it's automatically assigned as your backup. So adding a second card is genuinely all you need to do.
Invoices
The Invoice History card lists every invoice with its number and status:
Paid — settled.
Unpaid — payment hasn't gone through yet.
Void — cancelled, nothing owed.
Uncollectible — written off after repeated failures.
If an invoice is unpaid, you can retry the payment from here — useful once you've fixed whatever was wrong with the card, rather than waiting for the next automatic attempt.
Your billing details
Company name, address and VAT number are editable and appear on your invoices. Update them before your next billing date — invoices already issued can't be changed retrospectively, and your accountant will want them right.
If your account is suspended or cancelled
If payment problems go unresolved, or you cancelled and want to come back, you'll land on a reactivation screen when you sign in. There are two versions, depending on what happened.
Payment overdue. Your account is suspended because an invoice went unpaid. Settle the outstanding amount from that screen. Once payment clears you'll see Payment received, then Refresh to get back in. If the payment doesn't go through, Try again with a different card.
Reactivate your account. Your subscription was cancelled and ended. Choose Reactivate subscription to start again.
👀 Your data is still there. Suspension and cancellation stop access — they don't wipe your customers, bookings or history. Reactivating restores what you had rather than starting you from an empty account.
👀 Your customers see the difference. While an account is suspended, your booking widget and app aren't taking bookings. This is worth sorting quickly — the cost of a few days' suspension is usually a lot more than the invoice.
FAQs
❓ What happens if I cancel?
You keep access until the end of the period you've paid for — the status reads Cancels at end of period until then. After that the subscription ends and your data is retained, so you can reactivate later.
❓ My payment failed but I've since fixed my card. Do I wait?
No — retry the invoice from Invoice History. That settles it immediately rather than waiting for the next automatic attempt.
❓ Can I use the same card as primary and backup?
There'd be no point. The retry only helps if the backup is a genuinely different card — retrying a declined card gets the same answer.
❓ Is this the same as the Stripe account I take customer payments through?
No, and it's worth being clear about. This page is what you pay Styler. Your Stripe connection under Settings → Integrations is how your customers pay you. They're separate.