Yes. We don't like being locked into long contracts either.

How you cancel depends on your plan.

You cancel yourself, from the Billing page — no email, no notice period.

You keep full access until the end of the period you've already paid for, and nothing more is charged. There are no refunds for the rest of that period. On annual billing, that means you keep access until the end of your year.

👀 On a free trial? Cancelling ends the trial and you won't be charged anything.

👀 Is Cancel greyed out? If your Pro setup fee was waived — with a referral or waiver code, for example — a minimum term applies, and cancelling becomes available once it ends. The plan card shows the date. See your plan: upgrading, downgrading and switching to annual.

You need a permission level that can update billing details to see the Cancel button.

On App & Booking, Booking or App, your plan is managed by our team. Speak to your Styler Consultant or email [email protected]. Your account closes at the end of the next billing cycle, so in practice we need one month's notice.

Nothing changes. You keep full access, bookings carry on, and your customers won't notice anything.

In Billing, your status reads Cancels at end of period, with a note of the date. Worth checking that date is what you expected.

💡 Changed your mind? On Basic or Pro, click Keep Subscription on the Billing page any time before that date, and everything carries on as before.

On Pro, cancelling also schedules your app's removal from the App Store and Google Play for the day your subscription ends. We'll email you a reminder a week before. Clicking Keep Subscription before then keeps it live.

👀 This is the part that's hardest to undo quickly. Once an app has been taken down, putting it back isn't instant — so if your app matters to your customers, think about the timing, and talk to us before you cancel.

Your data isn't deleted when you cancel. Your customers, bookings, history and settings are kept, which is what makes coming back straightforward rather than a fresh start.

What does stop, once your subscription has ended:

💡 Export anything you'll want first. While you still have access, export your customer list from the Customers page. It's much easier than asking for it afterwards.

Before your end date, it's one click — Keep Subscription.

After it, just sign in. On Basic or Pro you'll see Your subscription has ended, with your previous plan and price. Click Reactivate, pay on Stripe's secure checkout page, and you're back where you left off, with all your data. People on your team who don't manage billing see Account inactive instead — whoever looks after billing needs to reactivate. See billing: your plan, cards and reactivating.

If you're leaving because something isn't working, tell us — a lot of what drives people to cancel is a setting nobody showed them. Your Consultant would rather fix it than lose you.

And if cost is the issue, you may not need to leave. On Pro, Downgrade to Basic keeps the whole booking system and drops the app. On one of our earlier plans, ask us about moving to a different plan.